WhatsApp, Facebook and Instagram back online after failure – Facebook apologizes
For hours, users could not access WhatsApp, Facebook and Instagram due to a crash. From midnight, the services were gradually reusable. Facebook apologized – but did not provide any information about the cause.
D.The massive failure of online company Facebook and its affiliate services Instagram and WhatsApp has apparently been resolved. More than six hours after the break More and more users are reporting that the services of the world’s largest online network are working for them again. It is not uncommon for them all to start at the same time.
On Facebook, not only did the online network’s site fail before, but the group’s WhatsApp and Instagram services also failed.
Signal, Telegram and Go – these are WhatsApp alternatives
According to the “New York Times”, Facebook has taken extraordinary steps to fix idle time on its services. The newspaper sent a small group of online network staff to attempt a “manual reset” of the servers at a data center in Santa Clara, California, citing an internal circular.
So far, Facebook has not provided any information on the causes. However, Facebook’s technical team apologized when the services came back online. “We are sorry for the vast community of people and organizations around the world who depend on us,” the group wrote on Twitter. “We have worked hard to regain access to our applications and services and we are happy to have them back online. Thank you for supporting us.”
The group previously announced that it was aware that some people were having problems accessing the Facebook processor. Facebook spokeswoman Andy Stone wrote on Twitter that the group was aware of the problems. “We are working to get back to normal as soon as possible. We apologize for any inconvenience.”
It is not uncommon for websites and applications to experience glitches, but this is rare globally.
U.S. tech journalists say the company’s internal systems have also suffered – as conference rooms were also part of the “Internet of Things” (IoT).
In Germany, from 5.30 pm on the users portal “All troubles“Problems have been reported. For example, failure reports for the WhatsApp Messenger service have risen.
Possible cause of the problem in the DNS service
Experts suspect problems with the DNS service behind the failure. Among other things, this service ensures that website names typed in letters are translated into IP addresses.
According to some experts, the DNS inputs of Facebook services have disappeared from the data traffic control service – so they are invisible to the network infrastructure. John Graham-Cumming, technology boss at CloudFlare, a cloud service provider, pointed out that users and software continue to try to control Facebook services. This ensures a massive increase in the load on other DNS services, he wrote on Twitter.
For Facebook, which is currently under increasing political pressure in the United States, several hours of downtime is already the embarrassing end of bad weeks. It was only on Sunday that a former employee identified himself as a whistleblower and accused the online network of making more profit than the well-being of users.
“Social media maven. Amateur food buff. Pop culture trailblazer. Tv ninja.”